Terms and Conditions

Last updated: 10/15/26

About These Terms

These Terms & Conditions apply to your use of kaplehospitality.com and thewinebaronpalafox.com, operated by KAPLE HOSPITALITY GROUP, INC., and to the offerings described on these websites for:

• The Wine Bar on Palafox
• East Hill Wine Bar
• The Bottle Shop on Baylen
• East Hill Bottle Shop
• Bar, Justa
• So Yummy!

In these terms, “we,” “us,” and “our” refer to KAPLE HOSPITALITY GROUP, INC. By using either website, you agree to these terms. Specific purchase terms and signed event agreements may also apply, as explained below.

Website Information and Use

Visitors of all ages may browse our websites and visit our locations. Alcohol purchases, service, and consumption remain subject to applicable law and identification requirements. Any event-specific age restrictions will be stated in the event information.

We work to keep website information accurate. Menus, prices, hours, availability, event details, and offerings may change. Please contact the relevant location if you need confirmation before visiting or purchasing.

You may not use our websites for unlawful purposes, submit fraudulent information, attempt unauthorized access, or interfere with website operation.

Catering Orders

Standard catering orders are placed through ezCater, accessible through the catering page on The Wine Bar on Palafox website.

Review the order details, charges, cancellation terms, and applicable platform terms before completing your purchase. The custom-event deposit and cancellation policy below does not automatically apply to ezCater orders.

Custom Catering and Private Events

Submitting an event inquiry does not reserve a date, confirm availability, or create a confirmed booking. Our catering manager will follow up to discuss your requirements and provide an agreement describing the services, pricing, and booking conditions.

Unless otherwise specified in your signed agreement:

• A deposit of 20% of the total event cost is due when the agreement is signed.
• Full payment is due seven days before the event date.
• If you cancel at least seven days before the event date, your deposit and any other payments will be refunded.
• If you cancel less than seven days before the event date, you forfeit the deposit. Any payments beyond the deposit will be refunded.

Services such as menu tastings, staffing, and event coordination are subject to the arrangements in your agreement. If these website terms conflict with a signed event agreement, the signed agreement governs that booking.

Event Tickets, Cancellations, and Transfers

Event tickets are purchased through Square. Review the event description and all charges before purchasing.

Customer cancellations and missed events: Tickets are nonrefundable when a customer cancels or does not attend.

Transfers: Ticket transfers require management’s approval and may be accepted on a case-by-case basis. A transfer is not confirmed until management approves it.

Events cancelled by us: We will initiate a full refund of the amount paid, including applicable taxes, fees, and prepaid gratuities, no later than the originally scheduled event date. Customers do not need to submit a refund request.

Events postponed by us: If you cannot attend the replacement date, you may request a full refund by contacting us.

After a refund is initiated, receipt of funds depends on Square and your financial institution. Square advises that refunds may take 4–14 business days to reach the customer’s account. This is an estimate rather than a guaranteed processing deadline.

Prices and Charges

Review the applicable menu, event listing, order summary, or event agreement for pricing and any separately disclosed taxes, gratuities, service charges, or other charges.

At The Wine Bar on Palafox and East Hill Wine Bar, printed wine menus display cash prices. The Card Pricing page provides the corresponding card-price wine menus for those two restaurants. That reference does not establish a payment-pricing policy for the other brands.

Allergies and Dietary Requests

Please tell your server about any food allergies or dietary concerns before ordering. Your server will consult the head chef because menu items, ingredients, and preparations may change.

For catering and private events, discuss allergies and dietary requirements with the catering manager during planning.

Our team can review ingredient labels and discuss preparation measures, including cleaning the preparation area for a requested dish. However, food is prepared in shared environments, and we cannot guarantee that any dish will be free from allergens or cross-contact.

Third-Party Services and Links

Our websites link to or display services provided by third parties, including Square, ezCater, social media platforms, and map providers.

Your use of those services is subject to their applicable terms and privacy policies. We do not control their websites, technical availability, or payment-processing timelines. Please contact us about questions concerning orders or events provided by our businesses.

Website Content

Website text, photographs, logos, and other materials belong to us or their respective owners or licensors. Except as permitted by law, you may not reproduce or commercially use these materials without the appropriate permission.

Privacy

Please review our Privacy Policy for information about how personal information is collected and handled. Third-party services may collect information under their own privacy policies.

Website Availability

We do not guarantee uninterrupted or error-free website access. Nothing in these terms excludes responsibilities or consumer rights that cannot lawfully be excluded.

Changes to These Terms

We may update these terms and will post the revised version with a new “Last updated” date. Changes will apply prospectively and will not, by themselves, alter an existing signed event agreement or the agreed terms of an earlier purchase.

Governing Law

These terms are governed by Florida law and applicable United States federal law, subject to any mandatory legal protections that apply.